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(EE) RETAIL AMBASSADOR
| Location: | Grahamstown, Johannesburg, Gauteng, South Africa |
|---|---|
| Job Type: | Permanent |
| Posted: | 16th Feb 2010 |
| Closing Date: | 16th Mar 2010 |
| Posted By: | Merand Corbett @ Associates |
| Details: | |
| (EE) RETAIL AMBASSADOR JOB SUMMARY: The value proposition of a Retail Ambassador is to unlock the Customer for THE COMPANY by providing the Customer with Unmatched Business Value through a superior and professional service, differentiated according to a Customer’s importance. The Retail Ambassador plays a critical role in driving RDF activities based on an intimate Customer understanding that will ensure THE COMPANY is seen as a Partner of Choice within the FMCG industry, unlocking Strategic Customers for CDC activities driving Consumer Experiences. Flawless execution of all activities will drive real Category Growth, creating a true win-win-win, and acknowledgement of THE COMPANY by Customers as leading FMCG service standards. KEY RESPONSIBILITIES: Full responsibility of the Customer Business Development process which includes: - Commercial Management – Trade Investments (including Trading Terms), DSS Sign up & ISF investment, Compliancy measurement and payments, - Customer Relationship Management – Relationship building, Customer motivations understanding, understanding of Customer’s business, collaborative planning, - Category Lead - New Product introductions, Model Stock management, Category portfolio management, Consumer understanding, Information sharing, Category performance management & growth (incl Activities & effectiveness), Retailer Pricing strategies, Category profitability & up trading. Service outlets according to the 9 steps of a distribution call to ensure that agreed objectives are met and that the Company is projected as a professional/best practice company. - Full responsibility for the Customer Order Management process at all outlets in Territory (incl Order Taking; managing Customer Credit Limit & Stock quantity limitations, Double Orders, Future Dated Orders & Special Orders) - Full Responsibility of the Customer Delivery Management process at all outlets in Territory (incl Managing Customer product returns; Managing issues with delivery process with DHL) - Full responsibility of the Customer Invoice, Payment & Debt Management where applicable during Prompt/Top Up sales scenario with cash sales - Full responsibility for the following aspects within the Customer Business Development process, ie Customer Relationship management, New Brand introductions, Model Stock management and Brand Story Communication Activities. EDUCATION: A Degree or Diploma, preferably in Marketing/Business Management, or Grade 12 plus 2-3 years relevant FMCG experience. KEY REQUIREMENTS: Valid Code 08 Drivers license Thorough Supply chain and Distribution knowledge Basic understanding of Trade Marketing principles Thorough Outlet and Consumer classification knowledge. Field Force Knowledge – structure and development. Sound understanding of the business. Trade and Wholesaler profitability and Account Management. | |
| Sorry! This job is no longer active as the closing date for applications has passed. You can view other vacancies from this company (if they have any) by clicking on their name above, alternatively we may have some suggestions for similar vacancies listed below that might be of interest. | |
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