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Customer Service Agent

Location:Milnerton, Cape Town, Western Cape, South Africa
Job Type:Contract
Posted:29th Apr 2011
Closing Date:27th Jun 2011
Posted By:CCS Call Centre Staffing
Details:
Customer Service Agent

CUSTOMER SERVICE AGENTS

Cape Town based firm looking for customer service agents to service their clients on their accounts, queries etc.

Job description:
- Furnishing product features and benefits and advising the customer of offerings
- Identify any problems on existing accounts and rectify accordingly to retain customers.
- Handling of inbound calls
- Inform customers of relevant offers and promotions
- Cross-selling of insurance and other products
- Tracking of customer queries and first stop resolution
- Stats keeping of all work done

Requirements:
- Matric
- Credit/criminal clear
- 6 months customer service
- 6 months sales experience advantageous
 
Sorry! This job is no longer active as the closing date for applications has passed. You can view other vacancies from this company (if they have any) by clicking on their name above, alternatively we may have some suggestions for similar vacancies listed below that might be of interest.
 

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